New Retail quality
New retail represents products we buy directly from leading IT manufacturers. We buy and sell products mainly within laptops, PCs, server/storage, monitors and tablets.
Condition
New product
Packaging
Original packaging - factory sealed
Warranty
Original warranty
Remanufactured quality
Remanufactured products are products with competitive prices and the same high quality as original products directly bought from the manufacturer or IT resellers. The products are surplus products from manufacturers, returned demo models or products with damaged packaging. Other products have been returned by customers in connection with cancelled orders or entered through exchange programs. Remanufactured products are of high quality and often brand new, fully refurbished and tested by certified technicians.
We operate with 3 different levels of product quality plus a demo model standard.
Gold
Condition
New Product
Packaging
Original packaging or special made packaging.
Warranty
Original warranty.
Silver
Condition
New product with small cosmetic, visible scratches - only on cabinet, NOT screen.
Packaging
Original packaging or special made packaging.
Warranty
Original warranty.
Bronze
Condition
New product with small cosmetic, visible scratches - only on cabinet, NOT screen.
Packaging
Original packaging or special made packaging.
Warranty
Original warranty.
Demo
Condition
Demo model with cosmetic and visible scratches and wear marks.
Packaging
Neutral brown packaging.
Warranty
1 year return-to-base warranty.
Refurbish quality
We offer 3 levels of refurbished IT-equipment within laptops, PCs, tablets and cell phones - Grade A, B and C - with up to 2 year RTB (return to base) warranty
Mobile Computers
Grade A
A Laptop in Grade A is in an overall good condition, that means not many traces of usage.
Screen
May have small and almost invisible pressure marks or dead pixels. They can’t be seen when the screen is turned on.
Keyboard/Mousepad
Overall good condition, no defects or missing keys, but may have traces of usage
Battery
Functional battery.
A Laptop in Grade A will NOT have the following defects:
Broken plastic parts, or damaged interface ports.
Traces of removed acid/anti-theft stickers, but may have color difference if a regular sticker has been removed
Grade B
A Laptop in Grade B is in a reasonable condition, it will come with traces of wear and tear.
Screen
May have some pressure marks, brightspots, dead pixels and small scratches on the screen, even when the screen is on.
Keyboard/Mousepad
Used, in reasonable condition, no defects or broken keys, but may have traces of wear and tear.
Battery
Functional battery.
A Laptop in Grade B will NOT have the following defects:
Broken plastic parts, or damaged interface ports.
Traces of removed acid/anti-theft stickers, but may have color difference if a regular sticker has been removed.
Grade C
A Laptop in Grade C is in a less good condition - visible wear and tear. A Laptop in Grade C MUST BE EXPECTED TO HAVE ONE OR MORE of the following examples of defects.
Screen
Pressure marks, dead pixels, scratches or cracks on the screen
Keyboard/Mousepad
Worn condition, but fully functional.
Battery
Charger may need to be connected in order for computer to function. However, normally the battery works.
Broken plastic parts.
Defect USB ports, with at least 1 working.
Marks after anti-theft sticker removal, acid removal marks.
Stationary Computers
Grade A
A stationary computer in Grade A is in very good condition, it may have very few traces of usage. A stationary computer in Grade A will never come with keyboard or mouse.
A stationary computer in Grade A will NOT have the following defects:
Broken plastic parts or damaged interface ports.
Will not have traces of removed anti-theft stickers but may have color difference if a regular sticker has been removed.
Grade B
A stationary computer in Grade B is in good condition, it may come with few traces of wear and tear. A stationary computer in grade B will never come with keyboard or mouse.
A stationary computer in Grade B will NOT have the following defects:
Broken plastic parts or damaged interface ports.
A stationary computer in Grade B CAN HAVE the following defects:
Marks after anti-theft sticker removal, but no acid removal marks.
Grade C
A stationary computer in Grade C is in average condition - visible wear and tear. A stationary computer in grade C will never come with keyboard or mouse.
A stationary computer in Grade B CAN HAVE the following defects:
Broken plastic parts.
Defect USB ports with at least 1 working.
Marks after anti-theft sticker removal, acid removal marks.
Tablet and phone
Grade A
A tablet/phone in Grade A is in very good condition, it may have very few traces of usage.
A tablet/phone in Grade A will NOT have the following defects:
Visible scratches, dents or damage on the body of device.
Grade B
A tablet/phone in Grade B is in good condition, it may come with few traces of wear and tear.
A tablet/phone in Grade B CAN HAVE the following defects:
A few small scratches on the screen and body of device.
Grade C
A tablet/phone in Grade C is in average condition - visible wear and tear.
A tablet/phone in Grade C CAN HAVE the following defects:
Scratches on the screen and body of device.